Shipping policy

SHIPPING POLICY

At THEBONI GENERAL STORE, we aim to process and dispatch orders as quickly as possible.

ORDER PROCESSING

Orders are generally processed and dispatched within 24 hours after order confirmation, subject to product availability and successful order verification.

DELIVERY TIME

Delivery time may vary depending on the customer's location and courier service. Estimated delivery is generally 3–7 business days after dispatch.

Remote locations may require additional delivery time.

SHIPPING CHARGES

Shipping charges, if applicable, will be displayed at checkout before the order is placed.

ORDER TRACKING

Once your order has been shipped, tracking information will be provided when available. You can use the tracking details to follow the progress of your shipment.

DELIVERY DELAYS

Delivery dates are estimates and may be affected by courier delays, weather conditions, public holidays, remote locations, or other circumstances beyond our control.

WRONG OR INCOMPLETE ADDRESS

Customers are responsible for providing a complete and accurate delivery address and contact number. Delays or additional charges caused by an incorrect or incomplete address may be the customer's responsibility.

CASH ON DELIVERY

Cash on Delivery (COD) is available for eligible orders and locations. Customers should keep the exact order amount ready at the time of delivery.

CONTACT US

For shipping-related questions, please contact:

THEBONI GENERAL STORE
Email: amankher4804@gmail.com